Quick answers before opening a ticket.

CreatorGuard helps Roblox developers and online creators protect their work, organize proof, prepare documentation, and handle creator-related problems.

No. CreatorGuard is a creator support and documentation service. We do not provide legal representation or legal advice.

We cannot guarantee removal. We can help organize ownership proof, evidence, and report materials. The platform makes the final decision.

Yes. CreatorGuard can assist with preparing Roblox DMCA takedown requests and, when authorized and within the agreed service scope, submission support. You can also choose to submit the request yourself.

Yes. CreatorGuard provides copyright registration assistance for Canada and the United States, including information collection, preparation, and submission support. Official acceptance and processing are controlled by the relevant government office.

Copyright requests are handled privately by authorized staff because they may include owner, author, contact, and filing information.

Yes. We can help organize messages, payment proof, agreements, timelines, evidence, and dispute materials. We cannot guarantee a refund or cooperation from another person.

Yes. We can help creators set clearer expectations around payment, ownership, delivery, revisions, and project scope.

Yes. We can help organize information for refund issues, PayPal disputes, Stripe disputes, and chargebacks.

CreatorGuard uses private support systems and controlled access for client information. Only authorized staff should access sensitive client information.

Yes. You may request deletion of eligible client-submitted materials through support. Some limited records may need to be retained for payments, dispute prevention, security, fraud prevention, or other legitimate business needs.

Yes. Always keep your own copies of important files, messages, payment records, agreements, and project materials.